Shipping policy

Last updated: August 6, 2026

At JINND JEWELLERS, we take great care in preparing and packaging every handmade jewellery piece. Please read our shipping policy below before placing your order.

Order Processing

* All orders are processed within 1–3 business days after payment has been successfully received.
* Orders are not processed or dispatched on weekends or public holidays.
* During busy periods, processing times may be slightly longer. If this occurs, we will notify you as soon as possible.

Shipping Times

Estimated delivery times:

* United Kingdom: 2–5 business days
* Europe: 5–10 business days
* International: 7–15 business days

Delivery times are estimates only and may vary due to customs processing, courier delays, weather conditions, or other circumstances beyond our control.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery address and selected shipping method. Any applicable customs duties, import taxes, or local fees for international orders are the responsibility of the customer.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (where available), allowing you to monitor your delivery.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. JINND JEWELLERS is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete addresses.

Lost or Damaged Parcels

If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Delivery Delays

While we strive to meet estimated delivery times, JINND JEWELLERS cannot guarantee delivery dates and is not liable for delays caused by shipping carriers, customs, weather conditions, or other unforeseen events.

Contact Us

If you have any questions about shipping or your order, please contact JINND JEWELLERS through the contact information provided on our website.

Thank you for choosing JINND JEWELLERS. We appreciate your trust and look forward to delivering beautifully handcrafted jewellery to you.